Privacy Policy
General
To serve you best, it requires that we collect and process some information about you. However, we value your privacy and are committed to protecting it. This privacy policy contains information about what personal data we collect, the principles on which we process it, and what rights and options you have regarding your data.
Nordicmatt Finland Oy processes your personal data in accordance with this privacy policy and applicable law, so we ask you to read this privacy policy carefully. We may also update this privacy policy as our operations develop or legislation changes, so we ask you to visit https://termomatto.fi/ from time to time.
By using our services, website, or contacting us, you agree that we process your personal data in accordance with this privacy policy.
Data controller:
Ruggma Oy
Kirkkotie 16, 85410 SIEVI
Business ID 3327097-1
For what purpose is my personal data collected and processed?
We collect, store, and process personal data about you only for predefined purposes. The main purpose is customer communication and responding to contact requests.
What personal data is collected about me and from what sources?
We collect personal data about you from you yourself during contact or later when using our services. We also collect visitor data on our website using the Google Analytics service to analyze and improve our site and to target relevant marketing to visitors.
Typically, we may receive the following information directly from you:
- Your name
- Your address details (street address, city, postal code)
- Your phone number
- Your email address
- In addition, we automatically collect information about what you do on our site through cookies, including:
- Which pages of our website you visit
- How long you spend on each page
- What type of device do you use to access the site
- How did you find our website
You have the option to block the use of cookies by changing your browser settings so that the browser does not allow cookies to be stored. However, blocking cookies may affect the functionality of some services.
User tracking
We use Leadoo user tracking to monitor how our users navigate our website and combine this data with user information collected, for example, through chat interactions. Leadoo uses etag tracking, which technically differs from cookie-based tracking but is subject to the same legal principles as cookies. Check Leadoo Marketing Technologies Oy’s privacy policy to learn more about what the system tracks. In terms of GDPR, we act as the controller and Leadoo as the data processor. If you do not want to be tracked, you can clear your browser cache. For more information on how Leadoo works, check here.
On what basis is personal data processed?
We ensure that we always have the legal basis required by law to process your personal data. We may process your personal data on several grounds. We process your data to fulfill contracts and legal obligations. We also process your personal data based on our legitimate interest, which is providing our services and conducting and developing our business. Some personal data may also be processed based on your consent, for example, when you order maintenance for your balcony glass.
Who processes my data and is it transferred to third parties?
As a rule, your personal data is processed by our company’s personnel in the performance of their duties. We may also outsource some personal data processing, such as the IT systems used for storing and processing personal data. In such cases, we ensure through agreements that the confidentiality of your data is maintained and that data is processed lawfully.
We may also transfer data to fulfill contractual obligations or as required by law or competent authorities. We may also transfer your data if we are involved in a corporate or business transaction.
User data is transferred to our partner Suomen Digimarkkinointi Oy to monitor the effectiveness of our marketing.
Are my data transferred outside the EU?
Your personal data is generally not transferred outside the EU. Any transfers outside the EU only apply in situations where the servers of the systems we use are located outside the EU. If this happens, we ensure that the processing, transfer, and storage of your data are carried out based on legal grounds and with adequate protection mechanisms.
How long are my personal data retained?
We do not retain your personal data longer than necessary for its purpose or as required by contract or law. Retention periods for personal data may vary depending on the purpose and situation. Generally, we keep personal data from job applications and contacts for up to one year. We also strive to update your data from time to time if needed.
How is my data stored and protected?
Your data is stored on our service provider’s servers, which are protected according to industry best practices. The personal data we collect and process is kept confidential and is not disclosed to others except those who need it for their work or confidentially and restrictively to our customers based on service agreements. Access to your personal data is protected by user-specific IDs, passwords, and access rights.
Is providing data mandatory and what are the consequences of not providing it?
If you do not provide personal data or allow its processing, we cannot respond to your inquiries and contacts through the website forms. By using the forms, you consent to the use and storage of your personal data when responding to you.
Are cookies used on the website and what are they?
We use cookies on our website to offer the best possible user experience to visitors. Cookies are short text files that the web server stores on the user's device.
Cookies provide us with information about how users use our website. We may use cookies to develop our services and website as well as to analyze website usage.
Website users can give their consent or refuse the use of cookies in their web browser settings. Most web browsers allow cookies automatically. Please note that blocking cookies may limit the functionality of our website.
Cookies we use:
Cookie notification
Exactly, the annoying cookie notification box also uses cookies. The browser needs to remember if the user has already closed the box once. Otherwise, it would keep popping up even more annoyingly all the time.
What rights and options do I have?
Withdrawal of consent
If we process your data based on your consent, you can withdraw your consent at any time by notifying us, for example by sending an email to myynti@termomatto.fi.
Access to information
You have the right to receive confirmation from us as to whether we are processing personal data about you and to know what personal data we are processing about you. Additionally, you have the right to receive supplementary information about the grounds for processing your personal data.
Right to have errors corrected
You have the right to request that we correct incorrect, outdated, or otherwise incomplete personal data concerning you.
Right to object to direct marketing
You can prohibit the processing of your personal data for direct marketing purposes by sending an email to myynti@termomatto.fi.
Right to object to processing
If we process your personal data based on public interest or our legitimate interest, you have the right to object to the processing of your personal data concerning you to the extent that there is no compelling reason for the processing that overrides your rights or the processing is not necessary for the establishment, exercise, or defense of legal claims. Please note that in this situation, we will likely no longer be able to serve you.
Right to restrict processing
In certain situations, you have the right to request that we restrict the processing of your personal data.
Right to data portability
If we have processed your data based on your consent or to fulfill a contract, you have the right to receive the data you have provided to us electronically in a commonly used format so that the data can be transferred to another service provider.
How can I exercise my rights?
You can exercise the rights described above by contacting us, for example by sending an email to myynti@termomatto.fi. Please include your name, address, and phone number, and attach a copy of your passport, driver’s license, or other identification document so we can verify your identity. If you believe that the processing of your personal data is unlawful, you may also file a complaint with the competent supervisory authority.
Can this privacy statement be updated?
We may update this privacy statement when our operations or data protection principles change. Updates may also be necessary due to changes in legislation. Changes take effect once we have published the updated privacy statement. Therefore, we ask you to review the contents of this privacy statement regularly.
Who can I contact regarding data protection matters?
Contact information:
Ruggma Oy
Kirkkotie 16, 85410 SIEVI
Phone: 020 763 9090
Email: myynti@termomatto.fi
